Cancellations with less than twenty-four hours' notice are subject to 50% of the session fee. Same-day cancellation or no-show will be assessed a fee of 100% of your session. Repeated cancellations will require prepayment for future appointments.
Please arrive ten minutes prior to your first appointment to complete an intake form. This also allows me time to ask you any specific questions in regard to your treatment.
For future appointments please arrive five to ten minutes early, These extra minutes allows you time for changing, and to relax, enhancing your massage experience.
If you are late, your session will be shortened by that time and you will be charged the full rate. In return, I will make sure I am on time and if for any reason I am not, I will give you the time back, or adjust the price of the session.
Please have the courtesy to reschedule your appointment if you are sick. Bodywork, by nature is close proximity work in a small space. To protect myself and other clients from getting ill, I will ask you to reschedule your appointment if you come in with symptoms of being ill.
If I am ill and potentially contagious, I will call and cancel your appointment as not to spread any illness with you.
Should an instance or threat of severe weather coincide with your appointment, certain cancellation policies may be modified as is reasonable to accommodate the situation.
During the winter months, if ice or snow causes area schools to close or employ a delayed start or early release you may reschedule your appointment without regard to the typical required notice.
Communication is important and necessary when weather impacts your appointment. If I feel it is unsafe to travel, I will contact you with regard to your appointment.
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